Australian Internet Loans
For Fast, Flexible Online Loan Quotes
Australian Internet Loans :: Articles

Credit Card Secret Guarantee

What is the secret insurance feature of credit cards that most people don't know about?

Credit Card Secret Guarantee

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Most people use credit cards in some form or another but few truly appreciate one of the special features of credit cards that make using their credit card to insure their purchases.

Chargeback!

The credit card chargeback is probably one of the best hidden secrets of the credit card industry.

Although most consumers are familiar with reporting duplicate charges on their credit cards, not many are familiar with the term identifying the process.

That seems quite strange when you consider the fact that credit card charge backs have been in use since the inception of credit cards.

Anytime a cardholder notices an unauthorized transaction on his credit card, the first thing to do is contact the provider so that the charge can be reversed. In most cases, this will be done immediately without confirmation from the merchant.

No obligation

Need Money for a Bike?
Image for Need Money for a Bike?We offer fast, free, easy access to the best Bike Loan rates and options in the Australian market. Simply use our 3-minute Bike Loan enquiry form to see if you qualify … and you'll get instant access to our national specialist Bike Loan broker network for free advice and assistance through the approval process. No charge, no obligation!

The card issuer is not obligated, however, to reverse the charge until he completes an investigation, but this is a courtesy to the customer.

Do keep in mind that if you dispute a charge that is later found to be valid, the charge will be returned to your card.

In addition to unauthorized transactions, a charge back may also be generated for items that were never received, items received in poor conditions, or wrong items received.

In most cases, the merchant does not dispute the charge back amount.

Don’t wait 'til it’s too late.

Although the credit card charge back process is a guarantee to the cardholder that he doesn't have to pay for unauthorized transactions or inferior merchandise, it's important that a cardholder understand the importance of filing disputes in a timely fashion. it will not be honored after that date.

This rule does not generally apply to transactions that do not occur in person, however.

Credit card tips

In spite of all of the safeguards that the credit card issuer allows so that you don't have to pay for unauthorized transactions, it is still your responsibility to follow good credit card tips for safety.

The most important of these credit card tips is to follow your account closely so that you know the transactions that appear.

Doing this allows you to file a dispute in a timely fashion, and avoid the potential for missing a deadline for filing the dispute. Some issuers offer an immediate reversal of the charge, but this is not a requirement.

You also must remember that if a refund is issued and the merchant disputes the charge back, it may mean that you will be charged for the merchandise later.

For this reason, it's good practice not to file a dispute unless you are certain that you have a valid case.

The dispute process has been effective since credit cards were first issued, and it hasn't changed much over the years.

Many people do not understand the term charge back as it pertains to credit card disputes, but it remains as part of the credit card guarantee nonetheless.

The process prevents cardholders from being charged fraudulently and from having to pay for inferior merchandise or merchandise that never arrived.

Knowing when a charge appears on your statement is an important credit card tip because you cannot file a dispute for a transaction that is not yet on your credit card, even if you see it under your pending transactions.

It must physically post to your account before the credit card issuer can reverse the charge.

If you follow your account closely, you will find that it's much easier to file a dispute when a problem occurs, mostly because it will be much easier to provide the transaction date.

Without the transaction date, it becomes a little more difficult for the card issuer to research the validity of your dispute, so another important credit card tip is to have all of the information necessary when you file a dispute.

Things will proceed much smoother if you are prepared with all of the information.

You can compare credit card offers on our credit card comparison page for free!

Published: Sunday, 1st Aug 2021
Author: 8


Finance News

AFIA Endorses National AI Plan to Propel Finance Industry Innovation
AFIA Endorses National AI Plan to Propel Finance Industry Innovation
18 Feb 2026: Paige Estritori
The Australian Finance Industry Association (AFIA) has expressed strong support for the Albanese Government's National AI Plan, viewing it as a significant step toward harnessing artificial intelligence (AI) to drive economic growth and innovation within the finance sector. - read more
AFIA Unveils Financial Safety Alliance to Tackle Financial Abuse
AFIA Unveils Financial Safety Alliance to Tackle Financial Abuse
18 Feb 2026: Paige Estritori
The Australian Finance Industry Association (AFIA) has announced the formation of the Financial Safety Alliance, a collaborative initiative aimed at preventing financial abuse across the nation. This alliance brings together banks, lenders, and financial safety experts to develop and implement strategies that protect consumers from financial exploitation. - read more
AFIA Report Highlights Non-Bank Lenders' Impact on Housing Finance
AFIA Report Highlights Non-Bank Lenders' Impact on Housing Finance
18 Feb 2026: Paige Estritori
The Australian Finance Industry Association (AFIA) has published a comprehensive report detailing the significant role that non-bank lenders play in Australia's housing finance ecosystem. This inaugural report sheds light on how these institutions contribute to home ownership accessibility and market competition. - read more

Finance Articles

Understanding Loan Rejection: Why It Happens and What You Can Do
Understanding Loan Rejection: Why It Happens and What You Can Do
We've all felt the sting of rejection at one point or another, and being turned down for a loan can be particularly disheartening. It's a setback that many face, but it's not the end of the road. Understanding why your loan application was rejected is the first step towards improving your financial standing and securing future funding. - read more
5 Smart Debt Consolidation Moves for a Financially Savvy Future
5 Smart Debt Consolidation Moves for a Financially Savvy Future
The landscape of personal finance is continuously evolving, and in Australia, this includes the manner in which debt is managed. In recent times, an increasing number of Australians have found themselves navigating the complex maze of personal debt, from credit cards to student loans, and grappling with the impact this has on their financial well-being. - read more
Understanding Interest Rates: A Guide for Personal Loan Seekers in Australia
Understanding Interest Rates: A Guide for Personal Loan Seekers in Australia
As a personal loan seeker in Australia, understanding interest rates is crucial. Interest rates significantly impact the overall cost of your loan and your monthly repayments. Being well-informed ensures that you make the best financial decision for your situation. - read more