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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Recent analyses indicate that Australian home prices are expected to rise by approximately 6.9% in 2026, an upward revision from earlier projections of 5.6%. This forecast is based on a Reuters poll of 15 property analysts conducted between November 13 and 26, 2025. The anticipated increase is primarily attributed to a combination of limited housing supply and sustained demand, particularly in major cities such as Sydney, Melbourne, Brisbane, Adelaide, and Perth. - read more
In its November 2025 meeting, the Reserve Bank of Australia (RBA) decided to keep the official cash rate unchanged at 3.60%. This decision reflects the central bank's cautious approach in balancing inflation control with economic stability. - read more
The Australian Prudential Regulation Authority (APRA) has announced a significant policy change aimed at mitigating risks in the housing market. Effective February 2026, APRA will implement a cap restricting banks from issuing more than 20% of new home loans to borrowers with debt-to-income (DTI) ratios of six times or higher. This measure applies to both owner-occupier and investor loans, excluding new housing developments. - read more
In the financial landscape of Australia, credit scores stand as a crucial measure of one's financial health and credibility. A credit score, essentially a numerical representation of your creditworthiness, is used by lenders and financial institutions to determine the risk involved in lending to you. This score can range from 0 to 1200, where higher scores signify better credit health and an increased likelihood of securing loans with favorable terms. - read more
Small business loans play a crucial role in the Australian economic landscape. They provide essential capital for business growth, whether it's for expanding operations, purchasing new equipment, or funding marketing campaigns. Understanding the importance of these loans is the first step toward making informed financial decisions. - read more
Loan refinancing involves replacing an existing loan with a new one, usually to achieve better terms. It allows borrowers to access new loan agreements that could potentially offer lower interest rates, better repayment conditions, or additional financial benefits. - read more
