Australian Internet Loans publishes general information, tools and resources about personal and business loans, finance and leasing. You can explore our information and resources. We do not accept applications or quote requests, arrange referrals, assess personal eligibility or provide personalised financial advice.
We also value your feedback and suggestions - they help us continually improve the Australian Internet Loans experience and ensure our content meets the needs of our users.
For general questions, content corrections, compliments or complaints about our website, please write to Clark Family Pty Ltd at the mailing address below.
If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to brokers’ or providers’ application, policy, loan or claims systems.
Please do not include unnecessary sensitive personal or financial information in your correspondence, such as passwords, banking details, credit card details, Tax File Numbers or identification documents.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about our website, including the way your personal information has been handled, please write to us at the mailing address above in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If your complaint concerns a broker, lender, insurer or other financial services provider, contact that business first. If it remains unresolved, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide when contacting us will be handled in accordance with our Privacy Policy. We use this information to respond to your correspondence and manage your request, not to refer you to a broker, lender or insurer.
You can request access to or correction of your personal information at any time by contacting us in writing.
Website Operator and Regulatory Resources
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
For general information about financial services licensing and regulatory matters, please visit the ASIC website.
The latest Australian Bureau of Statistics lending data, released on 11 November 2026 for the September quarter, points to a more cautious borrowing environment across households, investors and some business purposes. While housing finance recorded the headline fall, the personal and business figures also matter for Australians weighing up cars, unsecured borrowing, equipment, working capital or property-linked commercial finance. - read more
The Reserve Bank of Australia’s 3 November 2026 decision to lift the cash rate target by 25 basis points to 4.85 per cent has added a fresh layer of pressure for Australians comparing personal, vehicle and business finance. The move, effective from 4 November, follows the September increase and confirms that borrowing conditions remain highly sensitive to inflation data, funding costs and lender risk settings. - read more
The Reserve Bank of Australia’s 29 September 2026 decision to lift the cash rate by 25 basis points to 4.60 per cent has put borrowing costs back at the centre of household and business planning. While the cash rate is not the only factor behind loan pricing, it influences funding costs and can flow through to variable rates, new fixed-rate offers and lender appetite for risk. - read more
Loan brokers can help Australian borrowers understand finance options, prepare an application and connect with lenders. This guide explains the broker process, lender panels, commissions, referrals and questions to ask before proceeding. - read more
Personal loans in Australia can be used for purposes such as consolidating debt, funding major purchases or covering unexpected costs. One of the key choices when comparing loans is whether to choose a fixed interest rate or a variable interest rate. - read more
A rejected loan application can be frustrating, but it can also provide useful information about your credit profile, income, debts or application details. Understanding why a lender declined your application can help you address the issues, prepare more carefully and approach future borrowing decisions with greater clarity. - read more
