Australian Internet Loans publishes general information, tools and resources about personal and business loans, finance and leasing. You can explore our information and resources. We do not accept applications or quote requests, arrange referrals, assess personal eligibility or provide personalised financial advice.
We also value your feedback and suggestions - they help us continually improve the Australian Internet Loans experience and ensure our content meets the needs of our users.
For general questions, content corrections, compliments or complaints about our website, please write to Clark Family Pty Ltd at the mailing address below.
If your enquiry relates to a quote, application status, existing insurance policy or loan, repayment, claim, approval decision or another matter being handled by a broker, lender, insurer or other provider, you should contact that business directly. We do not make lending or insurance decisions and do not have access to brokers’ or providers’ application, policy, loan or claims systems.
Please do not include unnecessary sensitive personal or financial information in your correspondence, such as passwords, banking details, credit card details, Tax File Numbers or identification documents.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about our website, including the way your personal information has been handled, please write to us at the mailing address above in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If your complaint concerns a broker, lender, insurer or other financial services provider, contact that business first. If it remains unresolved, you can contact the Australian Financial Complaints Authority (AFCA) to check whether it can consider your complaint. AFCA is an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide when contacting us will be handled in accordance with our Privacy Policy. We use this information to respond to your correspondence and manage your request, not to refer you to a broker, lender or insurer.
You can request access to or correction of your personal information at any time by contacting us in writing.
Website Operator and Regulatory Resources
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
For general information about financial services licensing and regulatory matters, please visit the ASIC website.
Recent vehicle finance commentary has put balloon and residual payments back in the spotlight, particularly for Australians considering cars, utes, vans, trucks or business equipment. The issue is not that balloon structures are inherently unsuitable. Used carefully, they can help borrowers manage cash flow by lowering regular repayments. The risk is that the smaller monthly figure can distract from the larger amount still payable at the end of the loan or lease term. - read more
Recent lending market coverage points to a more competitive spring for Australian borrowers, with some banks and non-bank lenders adjusting selected fixed and variable loan offers. The shift does not mean borrowing has suddenly become easy or cheap, but it does suggest lenders are again competing harder for well-prepared applicants with stable income, clean repayment histories and clear loan purposes. - read more
Recent small business lending commentary points to a continuing change in how Australian lenders are assessing finance requests: the focus is moving beyond annual accounts and into the day-to-day health of cash flow. For business owners seeking working capital, vehicle finance, equipment upgrades or short-term funding, that means bank statements, tax position and repayment conduct are becoming central to the conversation. - read more
A financial setback can happen for various reasons, whether it's due to unexpected medical bills, job loss, or other unforeseen expenses. These setbacks often cause significant challenges in managing your finances. - read more
Financial harmony involves the smooth and balanced management of personal finances, where debts and savings are optimally aligned to achieve financial stability and peace of mind. - read more
Before taking out a loan, Australians should understand how credit licensing, responsible lending, disclosure rules, hardship assistance and complaint pathways may protect them. - read more
